Learning to Change

“Staff turnover is costing us how much?”

Your HR Director can come up with some hard truths!  Labour turnover may be costing well over your (say) 15% benchmark.  But this is ‘data’, not ‘information’, you realise.  It may tell you nothing about cause-and-effect...

• Maybe the cause is weak people management
  - or maybe another employer is willing and able to pay people better at the moment.
• Maybe the effect is just a passing dip in profitability
  - or maybe it’s your core knowledge (and your future) that you are losing.

Symptoms, symptoms – but of what, exactly?

‘Staff turnover’ is just our example: maybe it is not something that you lose sleep over.  So what is on your list?

• Fewer people going the extra mile for the firm, compared with the old days?
• Boundary disputes when processes need to be changed?
• ‘Fire-fighting’ too often the rule, and not the exception?
• Hints that mistakes are being covered up? Some issues always undiscussible?
• New incentive scheme seeming to have no effect?
• People re-inventing the wheel?
• Business improvement initiatives actually having the opposite effect?

So...

Problems with people and processes are often important but difficult to pin down.
Worse still, the setting can change (or be changed) in many ways.
And underlying links between people, processes and systems add to unpredictability.

£ £ £ £ £ £
Our VALUE
to you
(1 double-sided sheet)

So we suggest that, with what we do, our hybrid psychology/systems/management know-how, you can obtain:

• a timely independent diagnosis;
  and optionally the next step ...
• help with planning and initiating organisational changes
  - possibly including adopting flexible working practices, improving the effectiveness of your knowledge management, or introducing a suitable individual performance appraisal system.

Ready to go deeper?

How do you rate your corporate life expectancy?

In 1997, organisational learning guru Arie de Geus wrote that average company life expectancy may be less than 15 years.  By now, it may be worse.  But on the other hand, Stora is still around – at over 700 years old.  Yes, seven hundred!

So... what do you hope for your long term?

For leaders who seriously want their organisations to adapt and live longer, our ultimate service sounds simple: to add to your corporate ability and confidence.  Through knowledge transfer and teamwork (e.g. tutoring, assessing, designing, training or mediating), we help organisations acquire the ‘genes’ for a long life.

So... we’re here to help you do it

Last reviewed on: 30-Apr-2007